Technology-led disruption presents challenges and opportunities for retailers. Consumers are more empowered than ever, and the traditional competitor playbook is now a thing of the past. Success depends on staying one step ahead and embracing innovation.
At the 2017 Telstra Industry Retail Summit, attendees heard from some of the industry’s brightest minds, explored the latest in retail tech trends and created lasting connections.
2017 Keynote speakers
David Rogers – Rethink your business in the digital age.
Author of The Digital Transformation Playbook, Professor at Columbia Business School and globally recognised leader on brands and digital business strategy, David is best known for his pioneering model of customer networks.
Catriona Noble – Innovating in a rapidly evolving retail industry: Why one size doesn’t fit all.
Managing Director of retail distribution at ANZ, Catriona is responsible for the company’s retail distribution channels and leads over six thousand people supporting five million customers.
Visitors to the Expo Zone experienced the latest in retail tech enabling retailers to thrive in this era of digital disruption.
Inspire to innovate
Strategy. Leadership. New ways of thinking. Your roadmap to digital transformation.
Align your business under a vision built on a deep understanding of your customers needs and the opportunities which can be the driver of future growth. By understanding the influence technology and its place in this industry’s future, you can analyse, optimise and predict for the best chance at success.
Create winning moments
Learn how you can create an immersive sales environment that encourages your customers to engage with your brand beyond their purchase. Learn how to best combine a streamlined customer journey with an immersive in-store experience. Explore new ways to attract customers, keep them engaged and entertained, know what they want and make the ‘next best offer’. Transact seamlessly and reward returning shoppers to drive brand loyalty.
Analyse, Predict, Optimise
Best in class analytics that can provide real time visibility and consumer behaviour. Learn how you can empower staff with the right technology. Drive engagement with new and highly targeted ways of multi-channel customer communications
Telstra Digital Media Marketing - Proximity
Telstra Proximity enables you to take advantage of powerful digital technology to engage with your customers while in store or on location. Using proximity based digital marketing you can create compelling experiences that gives consumers a reason to spend more, stay longer and come back.
Empowering retailers to thrive
Technology, globalisation and rising costs are just some of the factors transforming the retail sector. To not only keep up, but stay ahead of the curve, you need forward-thinking and empowering solutions. Learn more about how to create immersive customer experiences, optimise efficiencies and give your business the edge it needs to thrive.
Innovation in Retail – Telstra’s interactive tool
Empowering retailers to thrive
Technology, globalisation and rising costs are just some of the factors transforming the retail sector. To not only keep up, but stay ahead of the curve, you need forward-thinking and empowering solutions. Learn more about how to create immersive customer experiences, optimise efficiencies and give your business the edge it needs to thrive.Find Out More